Frequently Asked Questions for Sailor mail
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Can ships receive E-Mails sent over the Internet?

Ans. Most certainly. All ships have E-mail access today. In fact in some ways ships have a greater capability of doing so than a land based home PC user.

Back

How do the E-Mails reach the ship?

Ans. The INMARSAT system provides the link to the Internet. As all ships have some communication capability with the INMARSAT, it follows that ALL SHIPS HAVE E-MAIL ACCESS. INMARSAT-A,B,M and Mini-M are Voice and Data capable and therefore have the same capabilities of accessing the Internet, as terrestrial telephone and communication networks. INMARSAT-C is a text based system which interfaces with the Internet through the CES and provides convenient and secure E-Mail messaging capapility. Inmarsat-C is probably the most flexible mobile satellite message communication system. It has the ability to handle commercial, operational and personal messages just as easily as distress and safety communications.
Standard Internet mail protocol (SMTP) is used on the Internet and standard Inmarsat-C protocol is used on the satellite link. No special software is required neither at the Internet user, nor at the mobile user.
Sailorjob.com sends your mail using EIK. Eik LES (Land Earth System) is operated in the Inmarsat system by Telenor. Today it is one of the largest Land Earth Stations in the world.
Delivery notification. will always be returned whether positive or negative. In this case the delivery notification is related to the final destination. This is indicated in the small checkbox next to each message sent, when seen in the 'INBOX' section of the Sailor Mail.

Back

Which are the more common methods of receiving E-Mails on board?

Ans. INMARSAT-C: The E-Mail is directly received and printed onto the Inm-C printer. This is the preferred method as there is no downloading involved. The moment an E-Mail is sent from the Internet, it passes onto the Land Earth Station's server which then transmits the message to the ship's INMARSAT terminal. This can also be used by land based INMARSAT-C users like those working on projects in remote areas.
For the most cost efficient use of Inmarsat-C it is recommended that e-mails are kept below a 32,000 bytes.

The real benefit of INMARSAT-C is

  • That no additional software, equipment or modifications are required. Inmarsat-C is completely Internet-ready when it is supplied from the manufacturer.

  • Users of Mobile Inmarsat-C terminals need not register their terminal identity.

  • It is a direct link between two worldwide networks; the Inmarsat-C satellite network and the Internet.

  • Landline costs are reduced to an absolute minimum.

  • Cost-effective e-mail messaging to Inmarsat-C ship terminals in all Ocean Regions.

INMARSAT-A,B,M and Mini-M: Being Voice and Data capable, they can provide the same kind of interface with the Internet, as terrestrial telephone and communication networks. Therefore, the E-Mail will have to be downloaded using a dial-up connection.
This can be through a dedicated Mail Service like RYDEX, MARINET, GLOBE MAIL etc.
Access to the Internet is available through some CESs. The E-Mails are downloaded in the usual manner.

The disadvantages of this method are

  • The need to download as against instant E-Mail on Inm-C

  • The expense incurred for the download which will be for the duration that the person is connected, which can be anything between $3 to $10 a minute.

Back

Why do I have to pay for this service?

Ans. The user does not pay anything for the transfer on the Internet. On the satellite link, the total number of bits in the message is charged in segments of 256 bits. For any kind of messaging across the INMARSAT system, the Satellite to Ship segment has to be paid as per the rates levied by the LES (Land Earth Station) for the particular service.

Back

How does Ship to shore messaging work?

Ans. To be able to send messages to Internet the user must define the address of the EIK Internet C service in the Inmarsat-C address book. This is only done once.

Address Parameters
Name: Any - the user's choice e.g. EIK E-MAIL
Address type: Special Access
Number: 28
Char. Code: 7 bit
LES: Eik

The message to an Internet user is prepared in exactly the same way as any message using the Inmarsat-C terminal. However the first line must start with the Internet address of the recipient, preceded by the keyword TO and a colon.

Example:

 to: info@sailorjob.com When the message has been completely prepared, it must be sent to the address of the EIK Internet C service, see description above. The use of multi-addressing, CC recipients and subject text is supported

Back

How do I calculate my E-Mail costs?

Ans. The size of a message sent is given by the number of characters or bytes in the message editor.
1 character = 1 byte
1 byte = 8 bits
1 kb = 1024 bits

The price for sending e-mail via satellite is charged in units of 256 bits.

Calculation of charge-units when the message size is given in bytes:
Size of message: 635 characters = 5080 bits:
5080 / 256 = 19.84 = 20 charge-units

The message charge is calculated by multiplying the number of charge-units, rounded off to the next number, by the charge ($0.18) = 20 x 0.18 = $3.60
Cost of E-mail via Inmarsat-C: Anytime, US$0.18 per 256 bits
Prices listed exclude VAT
You can easily find out how much your e-mail will cost with the ready-reckonner on the Message editor.

Back

 


©2001-2003  C  LINK Marine Services.   All rights reserved.